Comments for Small Business Support Services http://murphyassistants.wordpress.com Small Business Tips and Tricks Fri, 06 Nov 2009 00:40:47 +0000 http://wordpress.com/ hourly 1 Comment on Standards of Service by Lilly http://murphyassistants.wordpress.com/2009/08/04/standards-of-service/#comment-39 Lilly Fri, 06 Nov 2009 00:40:47 +0000 http://murphyassistants.wordpress.com/?p=57#comment-39 I enjoyed this story of wonderful customer service... so hard to find these days and just what all businesses need. It's this type of seemingly insignificant difference that sets great businesses apart from good ones and something for those starting out on their own to implement for distinction! Inspiring blog post! Lilly I enjoyed this story of wonderful customer service… so hard to find these days and just what all businesses need. It’s this type of seemingly insignificant difference that sets great businesses apart from good ones and something for those starting out on their own to implement for distinction!

Inspiring blog post!

Lilly

]]> Comment on Customer Care by Paula http://murphyassistants.wordpress.com/2009/03/25/the-importance-of-customer-care/#comment-21 Paula Wed, 25 Mar 2009 15:47:14 +0000 http://murphyassistants.wordpress.com/?p=43#comment-21 Great article and so very true. It is so hard to find good customer service these days until it's almost scary. We all - big & small companies - really do need to get back to delivering first-class customer service. Great article and so very true. It is so hard to find good customer service these days until it’s almost scary. We all – big & small companies – really do need to get back to delivering first-class customer service.

]]> Comment on Customer Care by Mitch http://murphyassistants.wordpress.com/2009/03/25/the-importance-of-customer-care/#comment-20 Mitch Wed, 25 Mar 2009 15:28:34 +0000 http://murphyassistants.wordpress.com/?p=43#comment-20 I've had this happen to me a few times also, and the only resolution I've ever received was to have them cancel the account, as they said I couldn't prove that I'd never used the service while I was being billed for it. Lucky for me, the one time it was with AOL, many years ago, I didn't have the problems many others have reported on when I canceled. I’ve had this happen to me a few times also, and the only resolution I’ve ever received was to have them cancel the account, as they said I couldn’t prove that I’d never used the service while I was being billed for it. Lucky for me, the one time it was with AOL, many years ago, I didn’t have the problems many others have reported on when I canceled.

]]> Comment on DVVAA Presence Stands out at International VA Summit by Lara, The Data Digger http://murphyassistants.wordpress.com/2008/04/29/dvvaa-presence-stands-out-at-international-va-summit/#comment-2 Lara, The Data Digger Tue, 29 Apr 2008 22:47:18 +0000 http://murphyassistants.wordpress.com/?p=10#comment-2 I was very honored to meet the DVVAAs at the IVAA Live Summit. I am so impressed with their level of professionalism. They hold themselves to a high standard. It is their drive to exceed expectations that keeps the virtual assistant industry at the forefront of excellence. I was very honored to meet the DVVAAs at the IVAA Live Summit.
I am so impressed with their level of professionalism. They hold themselves to a high standard. It is their drive to exceed expectations that keeps the virtual assistant industry at the forefront of excellence.

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